Buy a new device in 6 simple steps:

1. Choose your device
2. Add the device to existing line or select to purchase a new line
3. Verify your order and add to cart
4. Select delivery option
5. Select payment option and complete payment
6. Receive confirmation SMS & email

Buy from stc Online Shop in 5 simple steps:

1. Choose your plan or device
2. Customize your plan, select your number & add to cart
3. Select the delivery option
4. Receive confirmation SMS & email
5. Receive a call within the same working day to finalize and confirm your order

You could receive calls to follow up on your order from this number:  35127127

Get your device or SIM delivered for Free within 2 to 3 working days or pay additional BD 2 for Bullet Delivery that delivers within 2 to 3 working hours,

Select to complete your payment online using a credit card or a debit card.

Track your order on the mystc BH app or self-care portal.

You will receive an SMS from our delivery agent with your order tracking detail and a call to agree on a delivery appointment.

Your order will be cancelled if were unavailable at time of delivery or have failed to collect your order from stc store:

• 4 days cancellations for unpaid orders
• 8 days cancellation of paid order

Online paid amounts will be refunded automatically to your credit/debit card (5 working days from order cancellation date).

The following documents should be present at the time of order, delivery:

1. Bahraini National: Valid CPR (Smart Card ID)
2. GCC National: Valid GCC ID, valid passport, proof of residence, proof of occupation in Bahrain – 3 months validity
3. Other nationalities: valid CPR (Smart Card ID) and a clear copy of the Passport. 
4. American Navy: Valid PNN ID and Passport – 6 months validity